PRIVACY POLICY

Last Updated: September 2026

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, Discord server, products, and services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our website and services, we may collect the following information:

Personal Information

• Name or username.
• Email address.
• Discord username and Discord User ID.
• Billing or transaction information.
• Information voluntarily provided when contacting support.

Technical Information

• IP address.
• Browser type and version.
• Device information.
• Operating system.
• Website activity and interaction data.
• Cookies and similar technologies.

We only collect information that is reasonably necessary to provide, maintain, secure, and improve our services.

2. PAYMENT INFORMATION

Payments may be processed through third-party payment providers.

We do not intentionally store sensitive payment credentials such as full credit or debit card numbers unless explicitly handled by an authorized payment processor.

Payment providers may collect and process your information according to their own Privacy Policies and Terms of Service.

We recommend reviewing the privacy policies of any payment provider used during checkout.

3. HOW WE USE YOUR INFORMATION

We may use collected information to:

• Process and manage orders.
• Deliver purchased products and services.
• Verify payments and transactions.
• Provide customer support.
• Communicate with customers regarding orders or services.
• Prevent fraud and unauthorized activity.
• Protect our website, Discord server, and users.
• Improve our products and services.
• Enforce our Terms of Service.
• Comply with applicable legal obligations.

We do not sell your personal information to third parties.

4. DISCORD INFORMATION

If you interact with our Discord server or Discord-related services, we may process publicly available Discord information necessary for the operation of our community and services.

This may include:

• Discord username.
• Discord User ID.
• Server membership information.
• Roles and permissions.
• Messages sent to support systems or ticket channels.
• Information voluntarily provided to staff.

Discord data may be processed in accordance with Discord's own Terms of Service and Privacy Policy.

We are not responsible for the privacy practices of Discord.

5. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, security, and user experience.

Cookies may be used to:

• Maintain user sessions.
• Remember preferences.
• Improve website functionality.
• Analyze website traffic.
• Prevent fraud and abuse.
• Improve security.

You may disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of our website.

6. HOW WE SHARE INFORMATION

We may share limited information with trusted third-party service providers when necessary to operate our services.

These may include:

• Payment processors.
• Website hosting providers.
• Discord and related services.
• Analytics providers.
• Security and fraud prevention services.
• Customer support platforms.

Information may also be disclosed when required by applicable law, legal process, or to protect the security and integrity of our services.

We do not sell or rent personal information for advertising purposes.

7. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online service or data transmission can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their own accounts, passwords, devices, and credentials.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide our services.
• Complete transactions.
• Resolve disputes.
• Prevent fraud.
• Enforce our agreements.
• Meet legal or regulatory obligations.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. THIRD-PARTY SERVICES

Our website or Discord server may contain links or integrations with third-party websites and services.

We are not responsible for the privacy practices, content, security, or policies of third-party services.

Users should review the Privacy Policies of third-party platforms before providing personal information.

10. YOUR RIGHTS

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal data.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Object to certain types of data processing.
• Request restriction of processing.
• Request data portability where applicable.

Requests may be subject to identity verification and applicable legal requirements.

To exercise your rights, please contact our support team.

11. DATA DELETION REQUESTS

Users may request the deletion of personal information that we hold about them.

Certain information may need to be retained where necessary for:

• Legal obligations.
• Tax or accounting purposes.
• Fraud prevention.
• Security investigations.
• Dispute resolution.
• Enforcement of our Terms of Service.

Deletion requests will be reviewed and processed in accordance with applicable law.

12. FRAUD PREVENTION AND SECURITY

We may retain and process certain information when reasonably necessary to prevent:

• Fraudulent transactions.
• Chargebacks.
• Payment abuse.
• Unauthorized access.
• Multiple-account abuse.
• Security threats.
• Violations of our Terms of Service.

This information may be retained for legitimate security and fraud prevention purposes where permitted by applicable law.

13. CHILDREN'S PRIVACY

Our services are not intended for individuals who are below the minimum age required to use our services under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected unlawfully from a child, we may take appropriate steps to remove such information.

14. INTERNATIONAL DATA PROCESSING

Your information may be processed or stored in countries outside your country of residence.

By using our services, you understand that information may be transferred and processed internationally where necessary to operate our website and services.

We take reasonable measures to ensure that such processing is carried out in accordance with applicable data protection requirements.

15. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective once the updated version is published on our website unless otherwise required by applicable law.

Users are encouraged to review this Privacy Policy periodically.

16. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact our support team through our official support channels.

FINAL STATEMENT

We respect the privacy of our users and take reasonable measures to protect personal information.

By accessing our website, Discord server, products, or services, you acknowledge that you have read and understood this Privacy Policy.