PRODUCT CATALOG

Find your product

Browse all products
HomeProductsReviewsSupportFAQStatusBlog

Terms of Service

TERMS OF SERVICE

DIGITAL STORE & DISCORD SERVICES

Last Updated: September 2026

By accessing our website, Discord server, products, or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Failure to read these Terms of Service does not exempt you from complying with them.


1. ALL SALES ARE FINAL

Due to the nature of digital products and services, all sales are final.

Once an order has been completed, delivered, activated, redeemed, accessed, or otherwise made available to the customer, it is considered successfully fulfilled.

We do not guarantee refunds for customer mistakes, lack of knowledge, incorrect purchases, or failure to read product descriptions.


2. NO REFUNDS FOR CUSTOMER ERRORS

Refunds will NOT be issued under circumstances including, but not limited to:

  • Purchasing the wrong product.
  • Purchasing the wrong quantity.
  • Accidentally completing a purchase.
  • Changing your mind after payment.
  • Not reading the product description.
  • Not checking compatibility before purchasing.
  • Not understanding how the product works.
  • Failing to follow instructions.
  • Using the product incorrectly.
  • Providing incorrect information.
  • Sending an incorrect payment amount.
  • Sending more money than required.
  • Sending money to the wrong payment address or account.
  • Using the wrong payment method.
  • Forgetting to apply discounts or promotional codes.
  • Making duplicate purchases.
  • Purchasing while under the assumption that a product includes features not listed in its description.
  • Being unable to use a product due to issues with your device, account, internet connection, software, VPN, region, or other third-party factors.

Customer mistakes are the sole responsibility of the customer.


3. OVERPAYMENTS AND PAYMENT MISTAKES

Customers are fully responsible for verifying payment details and amounts before sending any payment.

If you send more money than required, we are under no obligation to refund the excess amount.

Overpayments, incorrect payments, duplicate payments, or payment mistakes caused by the customer may be:

  • Retained as payment processing compensation.
  • Converted into store credit at our discretion.
  • Reviewed individually by management.

A refund to the original payment method is not guaranteed under any circumstances involving customer payment errors.


4. DIGITAL PRODUCTS ARE NON-RETURNABLE

Digital goods cannot be physically returned once delivered.

Once a digital product, key, account, service, access, subscription, file, or other digital content has been delivered or made accessible, it is considered consumed or fulfilled.

For this reason, customers generally lose eligibility for a refund once delivery has occurred.


5. PRODUCT KNOWLEDGE AND CUSTOMER RESPONSIBILITY

Before purchasing, customers are expected to:

  • Read the complete product description.
  • Understand what they are purchasing.
  • Verify compatibility and requirements.
  • Ask questions before making payment.
  • Ensure the product meets their intended purpose.

We are not responsible for customers purchasing products without understanding their functionality.

If you are unsure about a product, contact support before purchasing.


6. NO REFUNDS AFTER ACCESS OR REDEMPTION

Once any product has been:

  • Delivered
  • Revealed
  • Redeemed
  • Activated
  • Downloaded
  • Accessed
  • Used

The order is considered final and non-refundable.

Attempting to claim that a product was not wanted after accessing it will not qualify you for a refund.


7. ACCOUNT SHARING, RESALE AND UNAUTHORIZED DISTRIBUTION

Unless explicitly authorized by us, customers are prohibited from:

  • Sharing purchased access with third parties.
  • Reselling products or services.
  • Redistributing files, keys, accounts, or content.
  • Leaking private products or information.
  • Publishing confidential material from our store or Discord server.
  • Attempting to bypass access restrictions.

Violation of these rules may result in immediate termination of access without compensation or refund.


8. ACCOUNT SECURITY

Customers are responsible for maintaining the security of their own accounts, devices, credentials, and access.

We are not responsible for losses caused by:

  • Sharing login credentials.
  • Weak passwords.
  • Compromised devices.
  • Unauthorized access caused by the customer.
  • Loss of Discord accounts.
  • Loss of email accounts.
  • Incorrectly sharing or exposing product keys.

Lost access caused by customer negligence may not be eligible for replacement or compensation.


9. CHARGEBACKS AND PAYMENT DISPUTES

Fraudulent chargebacks, unauthorized payment disputes, or attempts to reverse a legitimate transaction will be treated seriously.

If a customer opens a fraudulent dispute or chargeback, we reserve the right to:

  • Immediately suspend all services.
  • Permanently ban the customer.
  • Revoke access to all purchased products.
  • Remove the customer from our Discord community.
  • Cancel active subscriptions or services.
  • Refuse future purchases.
  • Submit relevant transaction information to the payment processor where legally appropriate.

Customers must contact our support team before opening a dispute whenever possible.

Opening a payment dispute does not guarantee a refund and may result in the permanent termination of all services.


10. FRAUD AND ABUSE

We reserve the right to cancel, suspend, or investigate any order that we reasonably suspect may involve:

  • Fraudulent activity.
  • Stolen payment methods.
  • False claims.
  • Chargeback abuse.
  • Multiple accounts created to abuse promotions.
  • Attempts to manipulate prices or discounts.
  • Abuse of support systems.
  • Threats or harassment toward staff.
  • Attempts to exploit technical errors.

No compensation will be provided to users whose access is terminated due to fraudulent or abusive behavior.


11. PROMOTIONAL CODES AND DISCOUNTS

Promotional codes, discounts, giveaways, and special offers may be modified or removed at any time.

Customers are responsible for applying promotional codes correctly before completing payment.

We are not responsible for discounts that were not applied due to customer error.

Promotional codes cannot generally be applied retroactively after an order has been completed.


12. PRICING ERRORS

We reserve the right to correct pricing errors, technical errors, incorrect listings, or accidental discounts.

If a product is listed at an incorrect price due to a technical or administrative error, we reserve the right to cancel or modify the affected order where legally permitted.


13. PRODUCT AVAILABILITY AND CHANGES

We reserve the right to modify, replace, update, suspend, or permanently discontinue any product or service at any time.

Product availability is not guaranteed indefinitely.

The removal or modification of a product does not automatically entitle customers to compensation or refunds for previously completed purchases, subject to applicable law.


14. THIRD-PARTY SERVICES

Some products or services may depend on third-party platforms, websites, software, Discord, payment processors, or other external services.

We are not responsible for outages, restrictions, bans, policy changes, technical issues, or decisions made by third-party platforms.

Issues caused by third parties do not automatically qualify for a refund.


15. SUPPORT POLICY

Support is provided to assist customers with legitimate issues.

We reserve the right to refuse or terminate support in cases involving:

  • Harassment.
  • Threats.
  • Spam.
  • Insults or abusive behavior.
  • False accusations.
  • Fraudulent refund claims.
  • Chargeback threats.
  • Repeated attempts to pressure staff into issuing unauthorized refunds.

Respectful communication is required at all times.


16. STORE CREDIT

In exceptional situations where compensation is approved, it may be provided as store credit instead of a refund.

Store credit:

  • Is non-transferable.
  • Cannot be exchanged for cash.
  • Cannot be withdrawn.
  • May only be used within our store.
  • Is issued entirely at our discretion unless required otherwise by applicable law.

17. RIGHT TO REFUSE SERVICE

We reserve the right to refuse service to any individual or organization at our discretion, subject to applicable law.

This includes the right to reject future purchases, revoke access to community spaces, or terminate services where abuse, fraud, or violations of these Terms are identified.


18. LIMITATION OF LIABILITY

Our liability is limited to the maximum extent permitted by applicable law.

We are not responsible for indirect losses, third-party issues, customer mistakes, misuse of products, lost profits, account restrictions, or damages resulting from improper use of our services.

Customers use our products and services at their own responsibility.


19. ACCEPTANCE OF TERMS

By making a purchase, accessing our Discord server, using our website, or interacting with our services, you confirm that:

  • You have read these Terms of Service.
  • You understand the conditions of sale.
  • You accept our no-refund policy except where legally required otherwise.
  • You accept responsibility for your own purchasing decisions.
  • You agree to comply with all applicable rules and conditions.

Ignorance of these Terms of Service is not a valid reason to request an exception, refund, or compensation.


FINAL NOTICE

We operate a strict policy against refund abuse, fraudulent claims, payment disputes, product misuse, and attempts to exploit our services.

Customers are expected to read all product information carefully before purchasing.

If you are unsure about a product, DO NOT PURCHASE UNTIL YOU HAVE CONTACTED SUPPORT.

By completing a transaction, you accept that all purchases are made under these Terms of Service and that customer mistakes do not automatically create an entitlement to a refund.

Powered by SellAuth
🎁
Wait! Here's 20% OFF
Use this exclusive coupon before you check out.
onlynexo26